Datenschutzerklärung
Last updated: 15 July 2026
Konsole Pro respects your privacy. This policy explains what personal information we collect, why we use it, when we share it, and the choices available to you when you visit our store, place an order, or contact us.
Information we collect
Depending on how you use the store, we may collect:
- Contact and account information, such as your name, email address, telephone number, billing address, and delivery address.
- Order information, such as the products you purchase, payment status, delivery details, returns, refunds, and customer-support messages.
- Device and usage information, such as your IP address, browser, device type, pages viewed, referring pages, and interactions with the store.
- Marketing preferences, including whether you have agreed to receive promotional communications.
Payment providers process your full payment-card details. Konsole Pro receives the information needed to confirm and manage the transaction but does not directly store complete card details.
How we use information
We use personal information to:
- process payments, fulfill orders, provide tracking, and handle returns or refunds;
- respond to product, delivery, and support questions;
- operate, secure, troubleshoot, and improve the store;
- detect fraud, abuse, and security incidents;
- meet accounting, tax, legal, and regulatory obligations; and
- send marketing communications where you have consented or where otherwise permitted by law.
How we share information
We share information only as reasonably necessary to operate the store. Recipients may include Shopify, payment providers, fulfillment partners, delivery carriers, customer-support providers, fraud-prevention services, analytics providers, and professional advisers. We may also disclose information where required by law or in connection with a business sale, merger, or restructuring.
Some service providers may process information outside your country. Where required, appropriate safeguards are used for international transfers.
Cookies and similar technologies
The store uses cookies and similar technologies for essential functions, preferences, security, analytics, and—where permitted—marketing. You can manage non-essential choices through the store’s privacy controls and your browser settings. Blocking essential cookies may prevent parts of the store from working correctly.
Retention and security
We keep personal information only for as long as reasonably necessary for the purposes described above, including legal, accounting, dispute, and fraud-prevention requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information, and to withdraw consent. You can unsubscribe from marketing using the link in a marketing message. To submit a privacy request, use our Contact page. We may need to verify your identity before completing a request.
Children
The store is not directed to children who are not legally able to enter into a purchase contract. Orders should be placed by an adult or with the involvement of a parent or legal guardian.
Changes to this policy
We may update this policy when our practices, services, or legal obligations change. The latest version will be published on this page with a revised update date.
Contact us
For privacy questions or requests, use our Contact page.