Versand

Last updated: 15 July 2026

Konsole Pro ships through international fulfillment partners and delivery carriers. The estimates below include transit time after processing and are provided so you can make an informed purchase.

Order processing

Orders are normally processed within 2–5 business days after payment is confirmed. Processing may take longer during holidays, unusually busy periods, or when order information requires verification.

Estimated delivery times

  • United States: 10–20 business days after processing.
  • United Kingdom and Europe: 12–25 business days after processing.
  • Canada and Australia: 12–25 business days after processing.
  • Other destinations: 15–30 business days after processing.

These are estimates, not guaranteed delivery dates. Customs clearance, carrier disruptions, remote destinations, weather, and seasonal demand can cause delays.

Tracking

Most orders include tracking. When tracking is available, it is sent to the email address used at checkout after the order ships. Tracking can take several business days to show its first carrier update.

Delivery charges, duties, and taxes

Available delivery charges are displayed at checkout. Promotions may provide free delivery for selected products or destinations. Unless checkout states that duties and taxes are included, the customer is responsible for import duties, taxes, customs fees, and carrier collection charges imposed by the destination country.

Multiple parcels

Items in the same order may occasionally be fulfilled separately and arrive in more than one parcel. Where available, separate tracking details will be provided.

Delivery addresses

Customers are responsible for entering a complete and accurate delivery address. Contact us immediately if an address is incorrect. We will try to help, but we cannot guarantee changes after processing or shipment has begun. Additional delivery costs caused by an incorrect or incomplete address may be charged where permitted by law.

Delayed, lost, or damaged parcels

If tracking has stopped updating, a parcel appears lost, or the package arrives damaged, use our Contact page and include your order number and supporting details. Keep the parcel and packaging until the issue is resolved. We will investigate with the carrier and apply our Refund Policy.

Contact

For delivery questions, use our Contact page.