How can we help?
Send us a message about your order, return, privacy request, product-safety concern, or a Konsole Pro product. Please include your order number where relevant.
Order support
Include your order number whenever you contact us so we can help as quickly as possible.
What we can help with
Delivery updates, product questions, damaged items, and return requests.
Before you buy
Read our Shipping Policy and Refund Policy for delivery and eligibility details.
Merchant and contact
Konsole Pro is operated by Optisor Ltd., an Israeli private limited company (company no. 514672393).
Registered office, complaints, and returns: 4 Gershon Shatz Street, Tel Aviv–Jaffa 6701738, Israel.
Email: info@konsolepro.com
Telephone: 054-811-1859
Please contact us before returning goods so we can identify the return and provide any necessary instructions.