**Last updated: 29 July 2026**
## Store operator
Konsole Pro is a trading name used by **Optisor Ltd.**
- Legal entity: Optisor Ltd. (אופטיסור בע״מ)
- Entity type: Israeli private limited company
- Israeli company number: 514672393
- Registered office: 4 Gershon Shatz Street, Tel Aviv–Jaffa 6701738, Israel
- Registered address in Hebrew: שץ גגה גרשון 4, תל אביב–יפו 6701738
- Email: [oleg@optisor.com](mailto:oleg@optisor.com)
- Telephone: [+972 54-811-1859](tel:+972548111859)
For order support, complaints, privacy requests, or product-safety reports, use the [Contact page](/pages/contact) or email us. Please include your order number where relevant.
## Returns
Returns and consumer complaints may be sent to the registered office above. Please contact us before returning goods so we can identify the return and provide any necessary instructions. This does not limit any mandatory consumer right or the deadlines described in our [Refund Policy](/policies/refund-policy).